Power outage
Check with neighbours: efore assuming it's just your home, check with neighbors to confirm if the power outage is localized or widespread.
Report the outage: If it appears to be a widespread outage, contact your utility provider to report the issue. They can provide information on the expected duration of the outage.
Electrical fire
Safety first: In the event of an electrical fire, prioritize your safety and the safety of others. Evacuate the premises immediately.
Call emergency services: Dial emergency services (000) as soon as you are in a safe location. Do not attempt to extinguish a large electrical fire on your own.
Exposed wires
Stay away: Never touch exposed wires. If you come across wires that are down or exposed, keep a safe distance and do not attempt to handle them.
Isolate the area: If possible, cordon off the area to prevent others from coming into contact with the exposed wires. Warn others about the danger.
Electric shock
Do not touch the victim: If someone is receiving an electric shock, do not touch them directly. Use a non-conductive object, such as a dry wooden stick, to separate the person from the electrical source.
Call for help: Dial emergency services immediately and, if trained, administer CPR if the person is not breathing.
Burning smell or smoke
Turn off power: If you notice a burning smell or see smoke, turn off the power at the main electrical panel if it is safe to do so. Avoid touching the panel if there is any water present.
Evacuate: Leave the premises and call emergency services. Do not re-enter until authorities confirm it is safe to do so.
Appliance malfunction
Unplug: In the case of a malfunctioning appliance, unplug it immediately to prevent further issues.
Seek professional help: Contact is and we will inspect and repair the appliance before you use it again.
Water and electricity
Avoid contact: Water and electricity are a dangerous combination. Never touch electrical appliances or outlets with wet hands.
Turn off power: If water is pooling near electrical outlets or appliances, turn off the power at the main electrical panel before attempting to address the issue.